IoSafe R4 User Manual

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Summary of Contents

Page 1 - User’s Guide, ioSafe R4

ioSafe® R4 : Disaster-proof NAS/RAID User’s Guide, ioSafe R4 /N: 900-10004-00 REV 02

Page 2

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 10About This Guide Congratulations and thank you for purchasing an ioSafe disaster proof backup a

Page 3 - )” section detailed below

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 100Networked DVE Players and UPnP AV Media Adapters Networked DVD players and UPnP AV Media adapt

Page 4 - • The asserted defect:

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 101Replacing a Failed Disk Locate the Failed Disk When a disk fails in your ioSafe R4 device, you

Page 5

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 102On the ioSafe R4 system open up the front vent door using the four thumbscrews on the front of

Page 6 - Contents

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 103Fire Damage: Moderate –Deformation of plastic parts due to heat. Minor areas of discoloration

Page 7

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 10410) Connect the AC power cable (P/N: 455-10370-00) to the recovery core, then connect the othe

Page 8 - Accessing Shares 87

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 105System Reset Switch The System Reset switch on the front of the ioSafe R4 next to the power bu

Page 9

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 106Setup in the Info column. It may take a couple of minutes for RAIDar to display this. At this

Page 10 - About This Guide

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 107Changing User Passwords There are two ways in which user passwords can be changed in the User

Page 11

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 108RAID Levels Simplified RAID can be somewhat daunting; this appendix will help simplify RAID fo

Page 12

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 109RAID Level “X” (X-RAID) RAID level “X”, or X-RAID, is similar to RAID level 5, is optimized fo

Page 13

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 11FrontView Advanced Control The Advanced Control mode offers the all settings available in the S

Page 14 - Ethernet

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 110Input Field Format Domain/Workgroup Name A valid domain or workgroup name must conform to the

Page 15

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 111Host Expression A valid host expression is either a valid host or the common IP expression for

Page 16 - Warning

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 112Glossary AFP: AppleTalk Filing Protocol, is the standard way Mac OS 9 and earlier share files

Page 17 - Global Network Settings

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 113If You Need Help… If you have questions or you encounter problems with the setup, you can visi

Page 18

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 12 At the furthest bottom is the status bar with the date button which doubles its duty as a cloc

Page 19

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 13Move the mouse cursor over the LED to display more information on the device, or click on it to

Page 20

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 14Network Ethernet The Ethernet tab allows you to specify network interface-specific settings. In

Page 21 - Admin Password

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 15Note If you elect to assign the IP address using DHCP, it is advisable to set the lease time on

Page 22 - Security Mode Selection

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 16Warning Do not enable VLAN support unless you are sure your clients also support VLAN. Otherwi

Page 23 - User Security Mode

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 17Global Network Settings ► HOSTNAME The Hostname you specify is used to advertise the ioSafe R

Page 24

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 18If you had selected the DHCP option in the Ethernet tab, the domain name server fields will be

Page 25 - MANAGING GROUPS

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 19DHCP The DHCP tab allows this device to act as a DHCP (Dynamic Host Configuration Protocol) ser

Page 26

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 2CONGRATULATIONS! This product represents the latest in disaster proof computer equipment. This s

Page 27

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 20Route The Route tab is available if you have two or more network interfaces (Ethernet or Wirele

Page 28 - MANAGING USERS

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 21Security Admin Password The Admin Password tab allows you to change the admin user password. T

Page 29

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 22Security Mode Selection The ioSafe R4 device offers three security options for your network env

Page 30 - SETTING ACCOUNTS PREFERENCES

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 23Note The FrontView management system will slow down in proportion to the number of users in the

Page 31 - Domain Security Mode

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 24Note Private user shares are only accessible by users using CIFS (Windows) or AppleTalk file pr

Page 32 - SETTING UP ACCOUNTS

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 25► MANAGING GROUPS To add a new group, click on the Add Group tab if it is not already selected.

Page 33 - Standard File Protocols

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 26After adding your groups, you can view or change your groups by clicking on the alphabetical in

Page 34 - Streaming Services

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 27Here, you can upload a CSV (Comma Separated Value) formatted file containing the group account

Page 35

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 28► MANAGING USERS To manage user accounts, select the Manage users option in the drop-down box.

Page 36 - Discovery Services

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 29 Here, you can upload a CSV (Comma Separated Value) formatted file containing the user account

Page 37 - Volume Management

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 3 Appendix A Limited Warranty Statement Warranty Services End User Limited Product Warranty ioS

Page 38 - DELETE VOLUME

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 30In this example, user barney will have password set to 23stone, belongs to the default group, w

Page 39

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 31Domain Security Mode ► DOMAIN/ADS AUTHENTICATION If you choose the Domain security mode option,

Page 40

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 32If you have a large number of users in your domain, you may need to deselect the Display users

Page 41 - Volume Management for X-RAID

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 33Services The Services menu allows you to manage various services for share access. This in eff

Page 42

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 34 CIFS (Common Internet File Service). Sometimes referred to as SMB. This protocol is used mai

Page 43 - Snapshot

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 35  SquezeCenter (SlimServer) provides music streaming to the popular Squeezebox music players

Page 44

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 36 Home Media Streaming Server provides streaming of videos, music, and pictures to popular netw

Page 45

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 37Volumes Volume Management The ioSafe R4 consists of two RAID volume technologies – Flex-RAID, u

Page 46 - RESIZING SNAPSHOT SPACE

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 38► DELETING A VOLUME To delete a volume, click on the volume tab of the volume you wish to delet

Page 47 - USB Storage

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 39► ADDING A VOLUME You will then be presented with the Add Volume tab listing the available conf

Page 48

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 4 LIMITATION OF REMEDIES YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR

Page 49 - USB Flash Device Option

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 40allocate enough space for worse case as the snapshot becomes unusable when its reserved space r

Page 50 - Adding Shares

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 41 We can also remove a disk from the volume by clicking on the Remove button. The volume will s

Page 51 - Managing Shares

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 42► X-RAID HAS ONE DATA VOLUME X-RAID devices only have one data volume. This volume encompasses

Page 52

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 43Once you get the completion notification for the 4th disk, reboot the ioSafe R4. During boot,

Page 53

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 44Specify the frequency and the days that you wish to schedule a snapshot. A start and end-time

Page 54 - Share Access Restriction

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 45 You can also specify how long a snapshot should last. If you will be using snapshots for back

Page 55

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 46You can traverse a snapshot share just as you would a normal share except that the snapshot sha

Page 56 - Recycle Bin

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 47 The process of resizing the snapshot space can take awhile depending on your data volume size

Page 57 - Advanced CIFS Permission

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 48 Partitions on the storage devices must be one of the following file system formats:  FAT32 

Page 58

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 49can be retained using this format whereas this capability is not there with FAT32. Although no

Page 59 - USB Shares

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 5 ioSafe Disaster Recovery Service Terms and Conditions As applicable during the warranty period

Page 60 - Print Shares over CIFS/SMB

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 50Shares The Shares menu provides all the options pertaining to share services for the ioSafe R4

Page 61 - Managing Print Queues

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 51 In either case, you can add up to five shares at a time. Once you finish adding the shares, y

Page 62 - Adding a New Backup Job

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 52 If you want to delete a share, click on the checkbox to the far right of the share listing and

Page 63

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 53that are granted read/write permission, or (3) access is disabled except for one or more users

Page 64

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 54In this tab, you can select the default access at the top and optionally specify the host(s) th

Page 65

► SETTING SHARE ACCESS IN USER AND DOMAIN MODES In User or Domain modes, the same tab would look as follows (note the addition of read-only and write-

Page 66

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 56Share Access Restriction If you wish to limit share access to particular users and/or groups, y

Page 67 - Viewing the Backup Schedule

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 57 You can specify how long to keep the files in the Recycle Bin and how large the Recycle Bin ca

Page 68 - Editing a Backup Job

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 58► ADVANCED OPTIONS The Advanced Options tab offers advanced low-level file manipulation options

Page 69

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 59USB Shares USB storage devices are shared using the name of the device appended by the partitio

Page 70 - ALERTS CONTACTS

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 6Contents About This Guide 10 1 FrontView Advanced Control 11 Network 14 Ethernet 14 ► Speed/D

Page 71 - ALERTS SETTINGS

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 60Printers The ioSafe R4 device supports automatic recognition of USB printers. If you have not

Page 72

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 61Double-click the printer icon to assign a Windows driver. IPP Printing The ioSafe R4 also suppo

Page 73

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 62Backup The Backup manager integrated with the ioSafe R4 allows the ioSafe R4 to act as a backup

Page 74 - Performance

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 63 ► STEP 1 – SELECT BACKUP SOURCE The backup source can be located remotely or it can be a pub

Page 75 - ADDING A UPS FOR PERFORMANCE

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 64 Windows/NAS (Archive Bit) – select this if you wish to backup a share from a Windows PC. Inc

Page 76 - Language

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 65With a remote source, you may need to enter a login and password to access the share. If you a

Page 77 - Updating ioSafe R4

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 66 Schedule full backup First, select when you want full backups to be performed. You can elect

Page 78

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 67Change ownership of backup files The Backup Manager attempts to maintain original file ownershi

Page 79 - LOCAL UPDATE

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 68Click View Logs to check a detailed status of the backup. Click Clear Logs to clear the cur

Page 80 - FACTORY

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 69System To set up and manage your ioSafe R4 system effectively, review the settings in the foll

Page 81

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 7Services 33 Standard File Protocols 33 Streaming Services 34 Discovery Services 36 Volumes 37

Page 82 - Power Management

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 70Alerts ► ALERTS CONTACTS The Contacts tab allows you to specify up to three email addresses whe

Page 83

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 71► ALERTS SETTINGS This ioSafe R4 device has been pre-configured with mandatory and optional ale

Page 84 - Shutdown

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 72► SNMP If you utilize a SNMP management system such as HP OpenView or CA UniCenter to monitor d

Page 85

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 73► SMTP The ioSafe R4 system has a built-in email message transfer agent (MTA) that is set up to

Page 86

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 74Performance If you wish to tweak the system performance, select the Performance tab in the Syst

Page 87

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 75The Optimize for OS X option provides the best performance in Mac OS X environments when connec

Page 88

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 76Language The Language tab offers the option of setting the ioSafe R4 device to the appropriate

Page 89 - AFP over Bonjour

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 77It is best to select the appropriate language based on the region that this device will operate

Page 90

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 78 Simply click Check for Update to check for updates on the ioSafe update server. If you wish t

Page 91 - AFP over AppleTalk

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 79► LOCAL UPDATE When the ioSafe R4 device is not connected to the Internet, or Internet access i

Page 92

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 8Viewing the Backup Schedule 67 Programming the Backup Button 68 Viewing the Backup Log 68 Edi

Page 93

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 80► SETTINGS If you do have reliable Internet connection, you can enable the automatic update che

Page 94

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 81 Warning Resetting to Factory Default will erase everything, including data shares, volume(s),

Page 95

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 82Power Management The ioSafe R4 offers a couple of power management options to reduce the system

Page 96

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 83Note Enabling disk spin-down will disable journal mode. Once enabled, if you decide to disable

Page 97

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 84Shutdown The Shutdown tab offers the option to power-off or reboot the ioSafe R4 device. You h

Page 98

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 85Status The Status page consists of the Health and Logs tabs providing system status information

Page 99

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 86 Logs The Logs tab provides status information of management tasks along with a timestamp. The

Page 100

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 87Accessing Shares This chapter presents examples of how shares on the ioSafe R4 device can be ac

Page 101 - Chapter

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 88Windows To see a share listing under Windows, either click Browse in RAIDar or enter \\hostname

Page 102 - Disaster Recovery Procedure

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 89MAC OS X To access the same share over AFP with OS X, select Network from the Finder Go menu.

Page 103

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 9FTP / FTPS 98 Rsync 99 Networked DVE Players and UPnP AV Media Adapters 100 3 Replacing a Fai

Page 104

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 90 Double-click on the hostname icon to display the share listing. In Share security mode, simpl

Page 105

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 91Select the Share you would like to view. AFP over AppleTalk If you had chosen to advertise your

Page 106

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 92Select Guest and then the share you wish to connect to, and click OK. In Share security mode,

Page 107

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 93MAC OS 9 To access the same share under Mac OS 9, select Connect to Server from the Finder menu

Page 108 - RAID Levels Simplified

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 94You should see the same files in the share that you do under Windows Explorer.

Page 109 - RAID Level “X” (X-RAID)

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 95Linux/Unix To access this share from a Linux or Unix client, you will need to mount the share o

Page 110 - Appendix

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 96Web Browser To access the same share using a web browser, enter http://ipaddr in the browser ad

Page 111

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 97If the share access is read-only, the file manager will only display: If the share is also wri

Page 112

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 98FTP / FTPS To access the share via FTP in Share security mode, use “anonymous” as the login and

Page 113

P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4 99Rsync Access to the share via rsync is identical regardless of the security mode. If you had s

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